Payments customer support
KYC & risk compliance crm
Money matters
Payments
170+ payment providers
We offer a collection of established and trusted banking options with a portfolio that contains more than 170+ payment providers. We can also advise you on the best options for your specific market needs.
Trusted and fast
Seamless integration for crypto processing
Our integrated crypto payment processing solution offers a comprehensive range of robust security features. This turnkey system enables instant deposits and simplifies payment administration for operators.
We provide support for all major cryptocurrencies, like Bitcoin, Ethereum, Litecoin and Dogecoin, ensuring a seamless experience.
Apple pay & Google pay
Apple Pay and Google Pay allow effortless transactions in only a couple of clicks
Outstanding
Customer support
As well as ChatGPT-powered chatbots, we offer a dedicated, multilingual H2H (Human-to-Human) customer support team.
- 24/7/365 Human-to-Human live chat
- Multilingual team
- Real-time chat translation into 100+ languages
- ChatGPT-powered chatbot
- Complaints resolution
- Technical support for products and services
- FAQs
Highest level
VIP customer support
Our VIP customer support people understand the importance of relationship building and offering the highest level of service.
Relationship building
Attaining the highest level of communication with VIP customers, including preference analysis and anticipation of clients' needs
VIP account management
Dedicated focus on VIP demands, offering flexibility and expedited response times
Personalized approach
Personalized VIP service to provide the best gaming experience tailored to the needs of each VIP customer
Customer journey map
Specialized, market-researched VIP system thresholds
Rewards and Benefits
Financial privileges, extra benefits, exclusive perks, carefully selected event invitations and gifts
Safe and fun
Responsible Gaming
When done responsibly, gambling is a fun and enjoyable entertainment activity. At Torrero, we prioritize responsible gaming and strive to provide a safe and enjoyable environment for the end users, which is backed up by in-house tools, procedures and expertise.
Ensuring player protection
Player protection is at the core of our business, and we go all out to offer our services in a friendly and responsible way.
Safeguarding of vulnerable groups
Preventing underage gambling and protecting vulnerable gamblers
Encouraging responsible gameplay
We provide a variety of limits and tools that empower players to maintain control while enjoying their experience
Licensed and secure platform
Our games have obtained certifications from trusted licenses, ensuring that customers can have full confidence in the quality of our products
Self-control and self-protection tools
We provide a variety of tools and features that enable customers to maintain control and make choices that align with their preferences
Dedicated team
We have a dedicated team of experts who specialize in every aspect of responsible gaming procedures
Safety first
KYC services
Torrero is on your side to empower you with the expertise and technology to handle your KYC, AML, risk assessment and fraud prevention needs.
E-KYC
For a seamless customer experience, we utilize automated document verification technology
PEP/Sanctions
We conduct full background checks using numerous industry-approved databases
Safe and secure
We implement a controlled framework of AML/CTF Business Risk Assessment policies and procedures
Machine learning
Accurate and well-defined anti-fraud and anti-bonus abuse systems, using cutting-edge machine learning tech
